![]() ![]() She said the email was not from Ignition, but is is and I am wondering what is going here?Ĭould Ignition be under new control? Something is very fishy since this update. Rep checked with supervisor and CLEARLY stated that phone support is not going anywhere. ![]() So I called the old number, waited for an hour and 21 minutes to inquire why this was no longer offered. Wondering why this was I emailed IG and got a response stating that Ignition does not offer phone assistance. Looking at the new website, I could not find Ignition's phone number listed anywhere. Something that used to take 5-minutes max. The support at Ignition Casino is tailored for Australian gamblers and is available 24/7. Since Ignition updated the website, it seems getting through to Ignition support on chat or phone can take well over an hour. For player queries and concerns, you can make use of the dedicated Ignition casino customer support service. If your question is about your account rather than the game you are playing, you’ll need to speak directly to our Customer Service Team, we’re available 24/7 to assist you. To speak to the dealer, simply use the in-game chat feature. First of all, I have been playing at ignition Casino for over 2-years now, and even though calling the customer service reps for help can be frustrating and unhelpful majority of the time, I like knowing that the option to speak with a live person is available. Got questions Whether you want to learn more about Ignition, or need support, our friendly team of specialists are here to help. For more serious concerns you may request to speak to the Pitboss. ![]()
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